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QUESTIONS for EXCHANGE and RETOURE

QUESTIONS to EXCHANGE and RETURN
FAQ - frequently asked questions and answers


Table of Contents

Questions on the subject:
1. EXCHANGE / RETURN


1. QUESTIONS TO EXCHANGE / RETURN

What about the right of withdrawal?
You can return any product within the right of withdrawal. For more details please refer to our "Terms and Conditions" (in the footer of the website).

Is an exchange of goods possible?
What should you do if the item is defective?

To each order you get a redelivery or return form. Send the article as the link "Exchange / Return" described back and just order new from our wide selection in the online shop.

To which address should I send the exchange item?
Please note the information under "Exchange / Return".

BBS BERLIN / MENsSTYLE
Inh. Dipl.-Ing. A. Janke
Prenzlauer Promenade 179
13189 Berlin
Germany


How do I get my money back?
The refund will be always on the same path as the payment. If you have, for example, paid in advance, the balance will be refunded according to your bank account. This also applies to payments by PayPal, credit card through PayPal and immediately transfer. Please note the information under "Exchange / Return" on our website.