Legal website operator identification

Inh. Dipl.-Ing. Andy Janke

Prenzlauer Promenade 179
13189 Berlin

E-Mail: service (at)
Telefon: +49 30 55 28 47 03
USt-IdNr.: DE 211935949

Company’s complaints office

Please always send your complaints by e-mail to the following address: service (at)

In accordance with Section 19 UStG (VAT Act) we do not charge German VAT, and consequently do not quote this on our invoices (small business).

Alternative dispute resolution

The European Commission provides a platform for the out-of-court resolution of disputes (ODR platform), which can be viewed under

We are not willing and not obligated to enter into dispute resolution proceedings before the consumer arbitration board.

We are a member of the initiative „FairCommerce“ since 20.06.2016.
For more information, see:


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